Windows error “Something has happened, and your Pin isn’t available”. How can you correct this?

Windows’ PIN login feature can be affected by malware infection, corruption of system files, or permission issues. Windows may display the error “Something occurred and your PIN wasn’t available” when you try to enter your PIN at the lock screen.

The error message “Something went terribly wrong with your PIN (status:0xc000006d),” is another variant. This tutorial will show you how to troubleshoot the 0xc000006d code error and similar messages.

Reboot Your Computer

Before you try the following troubleshooting suggestions, turn off your PC. Keep pressing and holding down the power button of your computer until you see black. You can wait for the computer to completely shut down for around 15-30 minutes, then press the power key again to turn it on.

Wait for Windows’ sign-in screen to load before you try to log in again. You can sign in using a password boot your computer into safe mode If the error message does not go away.

Reset Your PIN Using Your Microsoft Account

If your device can sign in using a Microsoft account, you will be able to reset your pin from the login screen. You will need an internet connection to perform this process. Make sure your computer is connected to either a Wi Fi or Ethernet network.

1. Select the I forgot my PIN You will find the option at the login screen.

2. If your account is two-factor, enter your password to verify your identity.

3. Select Continue On the confirmation page, click “Reset”.

4. In the dialog boxes provided, enter a new pin and click on “Select” OK. . Windows will then sign you in to your account following the password reset.

You can reset your PIN using Windows Settings (via Safe mode)

You can also reset your PIN, particularly if you’re signing in to Windows with a local account. You can instead use alternate methods like fingerprint or password to log in and then follow these steps. In case there aren’t any alternative options for signing in, you can put your computer into safe mode.

Select the following to boot into Safe Mode power icon The sign-in screen will appear in the corner at the bottom. Press and hold next to the sign-in screen Shift key Select the option you want from your keyboard Restart.

Select Troubleshoot > Advanced options > Startup Repair > Restart. Enable Safe Mode You can find the Startup Settings page. You will then be able to boot the computer into Safe Mode.

In safe mode, you will need to log in using your password or pin. If you are unable to enter safe mode, use the password sign-in feature. This tutorial will help you to get into safe mode if the sign in screen doesn’t allow for it There are other methods to boot Windows into Safe Mode.

1. Select Sign-in options, key icon, Click on the button and type your account password into this box.

2. Open the Settings app (press Windows key + I), select Accounts, Sign-in options.

3. Expand the PIN (Windows Hello) Row and select Remove.

4. Select Remove To proceed, click on the confirmation.

5. Reset your password and choose another option OK Or press Enter Continue readin.

Your PIN can be removed to disable fingerprint or face recognition sign in. To re-enable these options, you will need to set up your PIN once again.

6. Select the Set up button.

7. For more information, please enter your password.

8. Select the option you prefer and enter your PIN into the dialogue boxes OK.

You can lock your computer or restart it and then verify that you are able to sign in using your PIN.

You can manually delete your PIN

Windows saves your PIN, and any other security information on your computer in the Ngc Folder. If the folder’s data is corrupted, you may not be able to log in using your PIN. You might be able to resolve “Something went wrong, your PIN doesn’t exist” and related issues by deleting the folder.

Ngc can be accessed via File Explorer. To access the Windows user interface, you will need to have access. Use your fingerprint, password, or boot into safe mode to log in and then follow these steps.

1. You can open the File Explorer, and view any files that are hidden. Make sure to select View Select the option from the toolbar Show, Hidden items options.

2. In the address box, paste the below path and hit the “Apply” button Enter.

C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\

3. Double-click the Ngc folder To access the content.

4. Windows could display an error message stating that you don’t have permission to view this folder. Please select Continue Continue readin.

5. You will see another error message. Please select the Security tab Change the permissions of the folder.

6. Select the Advanced button.

7. Choose Change from the row “Owner: Inability to show current owner”.

8. Select Advanced.

9. Select the Find Now Select your user account under the “Search results”, and click on the button OK. . You must select an account with administrator privileges.

10. Select OK Continue readin.

11. Select Apply Select the appropriate option in the lower corner OK Click on the Windows Security Pop-up.

12. Select Change permissions.

13. Select Enable inheritance Choose and OK To save your changes.

14. Select OK.

15. Select Yes Upon confirmation. Now you should be able open the Ngc directory.

16. Right-click to delete the Ngc content and then select Delete. . You can also move it to another location on your computer.

You can then delete or reset your Windows Hello PIN. Continue to the next step for a brand new PIN.

17. Follow this link: Settings > Accounts > Sign-in options > PIN (Windows Hello) Choose and Set up. . To set up a new PIN sign-in for your computer, follow the instructions.

Turn on Trusted Platform Modul (TPM)

Windows Hello PIN works in conjunction with the Trusted Platform Module (TPM)–a chip embedded on the motherboard of your computer. Windows will not allow you to sign in with PIN if the TPM chip is disabled on your Unified Extensible Firmware Interface, or BIOS (basic output/input system) settings. Verify that the TPM chip has been activated in your computer’s BIOS/UEFI settings.

1. Go to if you are able to boot into safe mode Settings > Updates & Security > Recovery Choose and Restart Now.

Windows 11 can be installed on your Windows PC Settings > System > Recovery Choose and Restart now The row for “Advanced startups.

Restart your computer if Windows won’t allow you to sign in. You may need to press repeatedly the F2 function key depending on which model you have DEL,, F8,, F10,, F12, ESC Keyboards can be used to power on your PC’s boot drive Load the Advanced Startup Menu .

Visit our website for more information Tutorial on how to boot the System Recovery Options in Windows 10 or 11 . . To enable TPM on your computer, follow the below steps.

2. Select Troubleshoot.

3. Select Advanced options.

4. Select UEFI Firmware Settings.

You won’t see the option “UEFI Firmware Setting” on this page if your computer is not TPM-enabled.

5. Select the Restart button.

6. Visit the Security Click the tab to ensure that “Intel Platform Trust Technology” is enabled Enabled.

In the event that TPM has been disabled press Enter, Enabled Press the arrow keys on your keyboard to activate it Enter again. You should note that each PC manufacturer may label the TPM module of their devices differently. You should look for the following: “TPM Device Selection,” TPM Support”, “TPM 2.0 Safety,” and “TPM Switch” if “Intel Platform Trust Technology” is not present

7. Visit the Exit Tab, Navigate To Exit Saving Changes, Yes, Enter.

If the error “Something occurred and your PIN wasn’t available error persists, perform a system restoration.

8. Perform a system restore

System Restore can undo file corruption, remove malware, You can also uninstall corrupt drivers or fix any other problem that may be making it impossible to log in. Step 2: Open the Advanced startup menu on your computer and follow these steps.

1. Select Troubleshoot.

2. Select Advanced options.

3. Choose System Restore.

4. Select Next Continue readin.

5. Choose the latest store location and choose Next. . To begin the process of system restoration, follow the instructions on the next page.

As a last resort, reset your computer to the default settings

Factory reset your computer (from the login screen). This should resolve the problem. Otherwise, Contact Microsoft Support For technical assistance, contact your computer manufacturer.

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