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Are you still getting the “iTunes couldn’t connect to this iPhone” error message? Windows displayed an “Unknown error (0xE80000A).” message. Continue reading to find out why this happens, and how to connect your iPhone to iTunes.
iTunes error code E80000A may appear while connecting iPhone to Windows computer. This could be due to several factors. This could indicate a corrupt iPhone permissions or a buggy iTunes application. It can also happen when the Lightning cable is worn out. An error similar to this can be seen when you plug in your iPad or iPod Touch.
To fix error 0xE80000A when iTunes is installed on Windows 10, and 11, follow these troubleshooting steps.
Apple Mobile Device Service, which runs in the background on iTunes’ computers to connect with Apple devices that are connected to Windows computers, is used to make iTunes interact with Apple products. You can quickly reset it to fix random issues that cause the 0xE80000A error. How to do this:
You can also force quit and relaunch iTunes to correct iTunes error 0xE80000A. You can do this:
Try resetting iTunes to the default settings if you are using iTunes from Microsoft Store. This may result in you losing various data, such as Apple Music downloads. You will not lose your iPhone backups. You can proceed if you wish:
iTunes can be used as an administrator to fix many errors. Search for iTunes in the search box Start menuand selectRun as administrator.
Consider this if you have error 0xE80000A Setting up iTunes for launch with administrative privileges.
Reboot your computer to see if these tips do not work. You should be able to resolve minor connectivity issues that are preventing your iPhone’s communication with iTunes. You can do this by opening the Start menu Choose and Power > Restart.
iTunes error can also be caused by damaged or malfunctioning USB ports. You might try switching the port that your iPhone is connected to on your computer. USB hubs are not recommended as they can cause further problems and don’t supply enough power.
You should also inspect your iPhone’s Lightning cables carefully to make sure they aren’t frayed or twisted. You can use a different Lightning cable Third-party certified MFI-certified USB cable You can then see if this makes a difference.
You might also want to clean the Lightning port of your iPhone from dust and lint. You can use compressed air, but don’t stick the can’snozzle in there. An interdental brush or a toothbrush can also help.
Rename the folder that contains the security certificates and authentication information for Apple devices if the iTunes error code 0xe80000A continues to persist. This will force iTunes to create a new folder, and it helps eliminate corruption problems. This is how it works:
ren C:\ProgramData\Apple\Lockdown Lockdown.old
Note: Resetting LockDown results in iTunes error 0xE8000003 You must reinstall iTunes if you are using an iTunes version that is not from the Microsoft Store. (Learn more below).
In iOS, an error 0xE80000A iTunes is also caused by obsolete trust permissions. These errors can be cleared:
Install third-party security software on your computer. Pause all protection briefly and see if it helps iTunes connect with your iPhone. To stop iTunes being considered a security risk, use the allow list of your program.
iTunes can be updated to the most recent version of iTunes. This will resolve any persistent bugs, glitches or incompatibilities that lead to error 0XE80000A. This process is different depending on whether or not you are using the Microsoft Store.
Install the most recent Windows and iOS operating systems updates.
Note: View optional updates option, expand Driver updates, Install and activate any current driver updates to your mobile device.
If you are unable to resolve the problem, it could be that iTunes is corrupted and needs to be reinstalled. The process will not cause any iPhone backups to be lost.
iTunes’ error code 0xE80000A, despite its mysterious nature, is quite easy to fix. You can connect your iPhone to your Windows PC by following the above steps. Keep iTunes, Windows, iOS and Windows up to date so you don’t run into the same errors again.