HBO Max App Not Working? Ten Fixes You Can Try

Problems with using HBO Max on your smart TV, smartphone or tablet? The most common reasons your app won’t run are corrupt cache data, low memory on the device, or server outages.

Not being able to stream your favorite TV shows sucks, However, the solutions below may be able to resolve HBO Max problems. You may have to attempt multiple fixes to resolve the issue on your device.

1. Check that HBO Max is available in your country

HBO Max can be accessed in select countries throughout the United States and Latin America. The complete list can be found here Where HBO Max is available for streaming .

The app will display a message saying “HBO Max not available in this region yet”. HBO Max will not work in countries where the service isn’t available. However, you can bypass geo-restrictions by using an alternative Virtual Private Network (VPN) .

2. You can check the status of your HBO Max server

If HBO Max’s servers go down or are offline, you may experience problems streaming HBO Max. Website monitoring tools such as DownDetector You can check the HBO Max servers for issues.

Only HBO Max has the ability to restore streaming service and fix any server problems. Server problems can usually be resolved quickly, so there’s no need for you to wait. Get in touch with HBO Max If the server is down for more than an hour, it will be a serious problem.

3. Troubleshooting Your Internet Connection

Internet connection problems can cause serious consequences HBO Max will buffer your videos Playback errors will be displayed.

Check that you have an internet connection if HBO Max is not streaming. Verify that the download speed of your internet connection meets HBO Max requirements. This includes HD streaming at a minimum rate of 5 Mbps and 4K streaming at a maximum speed 25 Mbps.

Start your browser and search for “internet speed test” Run Speed Test at the bottom of this page. Sites like these allow you to test your internet speed Speedtest.net or Fast.com .

You can speed up connection speeds by rebooting router, disabling the VPN and disconnecting from other devices.

Ethernet connections are typically faster than Wi-Fi and offer better quality network connectivity. If your streaming device has wired connectivity, you can use an Ethernet cable. If the problem persists, contact your internet provider.

4. Force Close the HBO Max App and Open It Again

Force-closing HBO Max can be a solution if HBO Max stops responding to your devices. Forcibly quit HBO Max and wait between 10-20 seconds before reopening the app.

Force Close HBO Max for Android Devices

Go to Settings > Apps & notifications > HBO Max, Force Close, OK.

Force Close HBO Max for iPhone and iPad

To open the App Switcher, swipe up from the bottom or double-press on the Home button. To close the app preview, locate HBO Max by tapping on it. Go back to the home screen of your device Home Screen or App Library You can reopen HBO Max.

Force Close HBO Max for Apple TV

Double-press the button to force HBO Max to close on Apple TV TV button Use the Apple TV Remote to swipe up the preview of HBO Max.

Fire TV Devices Forced to Close HBO Max

Head to Settings > Applications > Manage Installed Applications > HBO Max Choose and Force stop.

5. Clear HBO Max Cache Data

All issues related to your streaming services can be fixed by clearing the HBO Max cache.

Clear HBO Max Cache for Android

Go to Settings > Apps & notifications > All Apps (or App info) > HBO Max > Storage & cache and tap Clear cache.

On Fire TV devices, Settings > Applications > Manage Installed Applications > HBO Max Choose and Clear cache.

Bad/incompatible extensions and corrupt caches in web browsers are both known to prevent browsers loading HBO Max. You can stream HBO Max via a computer, Clear cache from your browser You can disable the or Remove extensions that have been installed recently. . Reload HBO Max and restart the web browser if you still have problems.

6. Near Other Applications

HBO Max will not run smoothly or slow down if there is too little memory. To free up memory, close any applications that you don’t use to make HBO Max run smoother.

7. Get the latest HBO Max

It is possible that your app version is outdated. Open the app store to update HBO Max to the most recent version if your phone doesn’t automatically update apps.

8. Reboot your device

Your device’s system and apps can be fixed by power cycling it. After powering off, turn the device back on and allow it to cool down for about 10-20 second. To check whether you are able to stream content, open HBO Max first before opening any other app.

9. Make sure to update your device

A system upgrade can resolve problems that cause HBO Max or other apps on your device to stop working. Check for software updates by connecting your streaming device with the internet.

10. Reinstall HBO Max

Uninstall HBO Max and restart your device if an operating system upgrade fails to get HBO Max running correctly. Reinstall HBO Max and verify that you are able to access the streaming service.

HBO Max Restored

These are simple solutions that should allow HBO Max to work once again. HBO Max can help you report the issue If streaming apps continue to fail, please contact the manufacturer of your device.