Amazon Fire TV Remote App not working? There are seven ways to fix this problem

Amazon Fire TV Remote App not working? There are seven ways to fix this problem

Fire TV Remote App allows you to control all Fire TV devices Fire TV streaming device Access the app via your smartphone. It is very easy to use the app and to setup. However, there are some system problems, old software or other issues that could cause your Fire TV to stop working.

The tutorial below will show you how to fix the problem if the Fire TV App is not working.

Amazon fire tv remote app not working? 7 ways to fix

1. You can check your internet connection status

Fire TV apps only work when you are connected to the internet Fire TV streaming device Both your smartphone and tablet are connected to the Wi-Fi network.

Fire TV: Open it Settings Choose from the following menus Network, Verify that your device is connected to the same network you are using for phone call.

Check your internet connection status

Press the Play/Pause button You can check the Wi-Fi network’s connection status by clicking on it. The following would appear: Connected to Wi-Fi and Connected to the internet Status messages to let you know if the connection is working properly.

Check your internet connection status

When the router’s connection status shows “Not connected”, reboot it. If your Wi-Fi connection is using a captive portal, or login page press the Menu button Get your Fire TV Remote Click here to access the Login Page.

Check your internet connection status

When you log in to your network, the Fire TV should be able to connect to the internet.

If you are unable to sign in, or access the network’s admin panel, contact the administrator. You can access the admin panel of your network to verify that you are authorized Fire TV has not been blacklisted.

2. Get the latest version of Amazon Fire TV App

Amazon launches new Fire TV apps to fix Bugs and other performance problems. . You can update Fire TV App to the most recent version by going to your Android app store.

Open the Android app if you have an Android smartphone Amazon Fire TV App Page in Google Play Store, Update.

For iPhones/iPads: Open the App store, and search for fire tv, Update Next to Amazon Fire TV.

Update the amazon fire tv app

3. Force Close the Fire TV app and Reopen it

Fire TV apps that are not responsive or keeps crashing, Force-stopping the application and then reopening it might solve the problem.

Force Close Amazon Fire TV App for Android

  1. Go to Settings > Apps & notifications > App info or See All Apps > and tap Amazon Fire TV app.
Force close and reopen the fire tv app
  1. Tap Force Close Choose and OK Click the button to open it.
Force close and reopen the fire tv app

Make sure your Fire TV app is open when you connect your phone with the network. Clear your phone’s cache and delete any stored data, if the Fire TV app is still not connecting to it.

Force Close Amazon Fire TV App for iOS

  1. To open the App Switcher on your iPhone or iPad, swipe up from the bottom of the screen and then pause in middle. Double-click the Home button on your iPhone/iPad to open the App switcher.
  2. You can swipe up to the Fire TV app It must be closed.
Force close and reopen the fire tv app
  1. Open the app again and verify that it works with Fire TV.

4. Clear Fire TV Data and Cache

In the event that Amazon Fire TV’s cache files are corrupted, Amazon Fire TV remote apps might not work properly on Android. The app can be restored to its original state by clearing the cache.

  1. Go to Settings > Apps & notifications > App info or See All Apps Select the Amazon Fire TV app.
Clear the fire tv app cache and data
  1. Tap Storage & cache Select the Clear Cache icon.
Clear the fire tv app cache and data

Close the Fire TV app, and then try to connect your Fire TV to it. Clear your app’s data storage if you have problems.

  1. Tap Clear Storage And tap OK Click the button to open it.
Clear the fire tv app cache and data

Fire TV apps can be used to set up Fire TV devices.

5. Restart your devices

If your remote app is still not working, restart your smartphone. Continue pressing and holding the Play/Pause and Select For a quick reboot of your Fire TV device, hold down the two buttons for approximately 3-5 second.

Restart your devices

Alternativly, you can unplug your Fire TV’s power supply and then plug it in again after about 10-15 seconds. Your smartphone should be restarted Fire TV reboots . . Check that both devices are connected to the same Wi Fi network.

6. Keep your devices up-to-date

Fire TV updates can fix connectivity problems and performance issues. Fire TV can be connected to the Internet. You may also download and install the most recent Fire OS version.

Go to www.FireTV.com to connect your Fire TV with the Internet Settings > My Fire TV > About, Check for Updates or Install Update.

Update your devices

It is important to ensure your smartphone has the most recent version. Check out Settings > General > Software Update And tap Download and Install To update your iPhone or iPad.

Update your devices

You can update your Android phone’s operating system by following these steps: Settings > System > System update > Check for update.

7. Fire TV Remote App must be reinstalled

Restart your phone, delete the Fire TV Remote App, then reinstall it via your app store.

Hold the Fire TV icon in your iPhone/iPad and tap Remove App, Delete App.

Reinstall the fire tv remote app

On Android, go to Settings > Apps & notifications > App info (or See All Apps) > Fire TV > Uninstall And tap OK.

Reinstall the fire tv remote app

Reboot the phone (and Fire TV), and then install the Fire TV app again Apple App Store or Google Play Store .

You can’t live without your Amazon Fire TV remote

Fire TV App allows you to control your Fire TV without the need for a remote. The above suggestions should resolve any issues you may have with the Fire TV App. Otherwise, Contact Amazon Customer Support For more assistance, please contact us.

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