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Fire TV Remote App allows you to control all Fire TV devices Fire TV streaming device Access the app via your smartphone. It is very easy to use the app and to setup. However, there are some system problems, old software or other issues that could cause your Fire TV to stop working.
The tutorial below will show you how to fix the problem if the Fire TV App is not working.
Fire TV apps only work when you are connected to the internet Fire TV streaming device Both your smartphone and tablet are connected to the Wi-Fi network.
Fire TV: Open it Settings Choose from the following menus Network, Verify that your device is connected to the same network you are using for phone call.
Press the Play/Pause button You can check the Wi-Fi network’s connection status by clicking on it. The following would appear: Connected to Wi-Fi and Connected to the internet Status messages to let you know if the connection is working properly.
When the router’s connection status shows “Not connected”, reboot it. If your Wi-Fi connection is using a captive portal, or login page press the Menu button Get your Fire TV Remote Click here to access the Login Page.
When you log in to your network, the Fire TV should be able to connect to the internet.
If you are unable to sign in, or access the network’s admin panel, contact the administrator. You can access the admin panel of your network to verify that you are authorized Fire TV has not been blacklisted.
Amazon launches new Fire TV apps to fix Bugs and other performance problems. . You can update Fire TV App to the most recent version by going to your Android app store.
Open the Android app if you have an Android smartphone Amazon Fire TV App Page in Google Play Store, Update.
For iPhones/iPads: Open the App store, and search for fire tv, Update Next to Amazon Fire TV.
Fire TV apps that are not responsive or keeps crashing, Force-stopping the application and then reopening it might solve the problem.
Make sure your Fire TV app is open when you connect your phone with the network. Clear your phone’s cache and delete any stored data, if the Fire TV app is still not connecting to it.
In the event that Amazon Fire TV’s cache files are corrupted, Amazon Fire TV remote apps might not work properly on Android. The app can be restored to its original state by clearing the cache.
Close the Fire TV app, and then try to connect your Fire TV to it. Clear your app’s data storage if you have problems.
Fire TV apps can be used to set up Fire TV devices.
If your remote app is still not working, restart your smartphone. Continue pressing and holding the Play/Pause and Select For a quick reboot of your Fire TV device, hold down the two buttons for approximately 3-5 second.
Alternativly, you can unplug your Fire TV’s power supply and then plug it in again after about 10-15 seconds. Your smartphone should be restarted Fire TV reboots . . Check that both devices are connected to the same Wi Fi network.
Fire TV updates can fix connectivity problems and performance issues. Fire TV can be connected to the Internet. You may also download and install the most recent Fire OS version.
Go to www.FireTV.com to connect your Fire TV with the Internet Settings > My Fire TV > About, Check for Updates or Install Update.
It is important to ensure your smartphone has the most recent version. Check out Settings > General > Software Update And tap Download and Install To update your iPhone or iPad.
You can update your Android phone’s operating system by following these steps: Settings > System > System update > Check for update.
Restart your phone, delete the Fire TV Remote App, then reinstall it via your app store.
Hold the Fire TV icon in your iPhone/iPad and tap Remove App, Delete App.
On Android, go to Settings > Apps & notifications > App info (or See All Apps) > Fire TV > Uninstall And tap OK.
Reboot the phone (and Fire TV), and then install the Fire TV app again Apple App Store or Google Play Store .
Fire TV App allows you to control your Fire TV without the need for a remote. The above suggestions should resolve any issues you may have with the Fire TV App. Otherwise, Contact Amazon Customer Support For more assistance, please contact us.