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You keep getting stuck at 0x80131500 every time you try to open Microsoft Store in Windows 11/10. Let us show you the best way to solve this problem.
There are many reasons why the Microsoft Store’s error code 0x80131500 might appear. You might have a corrupted user profile, conflicting network settings or a buggy Microsoft Store install.
These are the steps you need to take in order to fix Microsoft Store error code 0.80131500 for Windows 11 and 10.
To handle downloads and uploads, native Windows apps use Background Intelligent Transfer Service (or just BITS). BITS may crash or fail to start automatically when it starts up. This could cause the Windows Store error code 0x80131500. If necessary, check its properties and take the following steps.
1. Press Windows Key + + R Click here to access the Run box. Then, type services.msc Use the press Enter.
2. Double-click on the location Background Intelligent Transfer Service.
3. Set Startup type to Automatic and Service status to Running (select Start). Reboot Windows after saving your settings.
You can temporarily disable any third-party antivirus software to see if the Microsoft Store error code 0x80131500 is gone. If this helps, you can add the WinStore.App.exe In the exceptions section of the program, file at the following address:
Local Disk (C:) >> Program Files >> WindowsApps >> Microsoft.WindowsStore_[Windows Build Number]_8wekyb3d8bbwe
The Windows Store Apps Troubleshooter can be run in Windows 11 and 10. This will resolve the underlying problems that prevent the Microsoft Store’s from functioning. This is how you get there:
1. You can open the Start menu and select Settings.
2. Please select the System category.
3. Select Troubleshoot.
4. Select Other troubleshooters (or Additional troubleshooters If you are using Windows 10.
5. Look for the Windows Store Apps Troubleshooter and selection Run/Run the troubleshooter.
Repairing the Microsoft Store is what you need to do. It’s easy and quick, so don’t be alarmed.
1. Click the right-click Start button Choose and Apps and Features.
2. Select Microsoft Store > Advanced options.
3. Select Terminate >> Repair.
Resetting Windows Store is an option if the repair of the app fails to help. This clears your Store cache, and restores factory defaults to the app.
You can do this by repeating the previous steps, but selecting one Terminate >> Reset in step 3. WSReset.exeinto the Start menu Use the press Enter.
Change the DNS servers (Domain Name System) Google DNS is available for Wi-Fi and Ethernet connections. This increases the chances that the Microsoft Store can locate and communicate with the right servers. This might be something you want Clear the DNS cache from Windows before you begin.
1. You can open the Settings App and choose the Network & Internet category.
2. Select Properties Next to your Ethernet or wireless network connection.
3. Select Edit Next to DNS server assignment.
4. Select Edit network DNS settings Next, switch on the switch and set it to Manual IPv4 Internet Protocol Version 4. Fill in the blanks as shown and then save your changes:
Preferred DNS Server: 8.8.8.8
Alternate DNS Server: 8.8.4.4
Reboot your computer immediately if you continue to get the Microsoft Store error code 0x80131500 Connecting to proxy servers or looking for them Reopen the app and then try again.
1. You can open the Settings App and Select Network & internet > Proxy.
2. The next switch should be disabled Automatically detect settings Recheck. You can also set the Use setup script and Use a proxy server option to Off If you are active.
Microsoft Store’s error code 0x80131500 could be caused by system-related issues. It is best to upgrade Windows to the latest version to eliminate this possibility.
1. You can open the Settings App and Select Windows Update.
2. Select Check for updates All pending updates to your operating system should be installed.
Microsoft forum discussion suggests setting up your network so that it uses only TLS 1.2 or TLS 1.3 cryptographic protocol as a possible fix to the Microsoft Store 0x80131500 error. How to do this:
1. Type Internet Options Enter the Start menu or Windows Search Use the press Enter.
2. Change to the Advanced Tab and remove the Use SSL 3.0,, Use TLS 1.0, Use TLS 1.1 boxes. Then, enable Use TLS 1.2 and Use TLS 1.3, Restore your data and then reboot the computer.
Communication rifts can be caused by incorrect date or time settings on your computer. Make sure to double-check your settings, and if necessary make any adjustments.
1. You can open the Settings App and Select Time & language.
2. Select Date & time.
3. Set the correct timezone and manually adjust the time. Or, sync your clock to an online time server.
4. Return to the original screen. Then, select Language & region You can reveal the region settings of Windows.
5. Next to the drop-down menu, open it Country or region Choose the right region.
Note: Virtual private network (VPN), To ensure the Microsoft Store can connect to correct servers, you should disable it.
Make sure to use a higher Windows PowerShell Console to register the Microsoft Store again with Windows.
1. Click the right-click Start button Choose and Windows Terminal (Admin).
2. Select Yes Click on the User Account Control Pop-Up.
2. The following command should be executed:
Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Try reinstalling Microsoft Store if registering again doesn’t resolve the 0x80131500 problem. Once again, you will need to open an elevated Windows PowerShell Console. Then run each of the following commands:
Run the System File Checker and DISM command line tools Fix file corruption issues in Window.
1. Create an elevated Windows PowerShellconsole. You can also launch Command Prompt Administrative privileges (open to the public) Start menu, cmd, Enter). Next, launch the System File Checker:
sfc /scannow
2. Continue to follow up using the DISM Tool (Deployment Image Service and Management):
DISM /Online /Cleanup-Image /RestoreHealth
Continue by Resetting the TCP/IP stack of your computer and network settings. . You will need to manually reconnect with any Wi-Fi network after this.
1. You can open the Settings App and Select Network & internet > Advanced network settings.
2. Select Network reset.
3. Select Reset now.
You may have made it this far. The Microsoft Store error message 0x80131500 might be caused by corrupt Windows user profiles. You can confirm by creating a brand new user account.
1. You can open the Settings App and Select Accounts.
2. Select Family & other users.
3. Select Add account under Other users.
4. Select I don’t have this person’s sign-in information > Add a user without a Microsoft account.
5. Choose the Windows profile you would like to create and name it Next.
6. You can open the Start menu Change to the new user account.
The Microsoft Store will open if you are ther, Transfer your data to your new account and Your old profile can be deleted.
It is difficult to determine the cause of Microsoft Store error code 0x80131500 because it is so obscure. The next step, if none of these solutions work, is to Windows defaults to factory settings – Reset Windows. Back up all your personal information Before you do this.